The Office of the Auditor General’s investigation into efficient utilisation of resources by the Norwegian Labour and Welfare Administration (NAV)
Audit Id | 1468575169481 |
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Título | The Office of the Auditor General’s investigation into efficient utilisation of resources by the Norwegian Labour and Welfare Administration (NAV) |
Tí tulo en el idioma original |
Riksrevisjonens undersøkelse om effektiv ressursutnyttelse i NAV Norwegian |
Año | 2012 |
Asunto |
Employment, Jobs and Careers Health and Social Care (incl. Welfare Benefits) |
Tipo |
Performance |
Tipo de acción |
Performed by single SAI |
Descripción | The purpose of the audit was to investigate whether NAV has established efficient resource utilisation in its administration of benefits in the counties, and to identify organisational and management-related reasons for why the utilisation of resources varies between counties. It is presumed that the production of labour and welfare services will take place in the most efficient manner possible. An efficient labour and welfare administration must ensure that the services provided are produced without unnecessary use of resources. One goal of establishing the specialised administrative units in NAV's benefits administration was to improve the quality of decisions and the provision of services while reducing case processing times, as well as ensuring better information and equal treatment. |
Autor |
Norway |
Materiales |
Audit report English Summary English Press release English |
Contacto |
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