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Is the Protection of Consumer Rights Ensured?

Audit Id 1565784004719
Title Is the Protection of Consumer Rights Ensured?
Titre dans la langue originale

Ar užtikrinama vartotojų teisių apsauga

Lithuanian

Année 2019
Sujet

Justice and Law Enforcement

Type

Performance

Type de performance

Performed by single SAI

Description Every natural person is a consumer who purchases goods and services for his or her own needs. In order goods and services best fulfilled the needs of consumers, proper functioning of both the business oversight system, which aims to ensure the quality of goods and services and the consumers rights protection, which protects against unfair or misleading practices by providers and sellers, should be ensured. The efficiency of business supervision was assessed by the National Audit Office last year, whereas an audit on “The Protection of Consumer Rights” was carried out this year. Its results show that one third of consumers experience misleading advertising, one in ten are confronted with other unfair commercial practices, and more than half do not know where to turn to in order to defend their rights.
Pays

Lithuania

Matériels

Summary

English

See summary
Contact
National Audit Office of Lithuania
nao@vkontrole.lt
http://www.vkontrole.lt
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