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Report on processing times and efficiency at the Danish National Social Appeals Board

Audit Id 1565615613194
Title Report on processing times and efficiency at the Danish National Social Appeals Board
Title in original language

Danish

Year 2019
Subject

Health and Social Care (incl. Welfare Benefits)

Type

Performance

Type of performance

Performed by single SAI

Comments The purpose of the study is to assess whether the Ministry for Economic Affairs and the Interior ensures that processing times and efficiency at the Social Appeals Board regarding social, employment and industrial injury appeal cases are at a satisfactory level. The report answers the following questions: Has the Social Appeals Board ensured satisfactory case-processing times? Has the Social Appeals Board ensured a satisfactory case flow and level of efficiency? Rigsrevisionen finds it very unsatisfactory that the Ministry for Economic Affairs and the Interior, for a number of years, has failed to ensure satisfactory processing times for appeals concerning social benefits, employment and industrial injury cases. Rigsrevisionen's study indicates that the case flow and efficiency of the Social Appeals Board can be improved. Rigsrevisionen initiated the study in August 2018.
Country

Denmark

Materials

Summary

English

See summary
Contact
Lisbeth Sørensen
ls@rigsrevisionen.dk
http://uk.rigsrevisionen.dk
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